Privacy Statement

ACTEW is committed to protecting personal information, by following responsible information handling practices in keeping with privacy laws.

ACTEW uses modern information and communication technologies to support our ACTEW activities. Our Privacy Statement covers ACTEW and our website.

Anonymous Access

You can access our website home page and browse our site without disclosing your personal data. As a general policy, NO personal information is collected from our visitors. The only personal information captured through our Web site is the information that you volunteer such as your email address or perhaps a mailing address that will enable us to send to you requested information. Safeguards are in place to ensure that the information is not disclosed or shared for any other purposes.

One online guide, the Skills and Knowledge Profile, collects information from participants as a self-assessment tool. This tool does not collect any personally identifying features, such as name or address, and therefore you can remain assured of your anonymity.

ACTEW's Use of Cookies

A cookie is a small text file containing a unique identification number that is transferred from a web site to the hard drive of your computer so that the web site may identify separate visitors to the site and track users' activities on the web site. A cookie will not let a web site know any personally identifiable information about you, such as your real name and address.

ACTEW uses cookies only to keep track of how many people visit the ACTEW web site and how frequently each page is visited. Each individual movement of any user cannot be tracked while on the ACTEW site. ACTEW uses cookies to track page popularity only to be able to improve the quality of the site and meet your needs.

We collect information about you only if you volunteer it.

Newsletter Subscriptions

When you subscribe to ACTEW Email Bulletin, you need only supply an email address. This email address is used to deliver the e-mail bulletin to you. Your email is not used or known by any other newsletter subscriber, organization, Web site or government agency.

Links on our Website

Because ACTEW wants your website experience to be informational and resourceful, our Website also provides a number of links to third party sites.
ACTEW assumes no responsibility for the information practices of sites you are able to access through our site. We encourage visitors to review each site's privacy policy before disclosing any personally identifiable information.

Your Choice

We collect personal data you volunteer online, or when you make use of or register for our actitivities and services, in order to better meet your program, service and information needs.

We also use and disclose data, which does not identify individuals, for statistical purposes to develop and enhance ACTEW activities and services.

We may also collect personal information in order to satisfy legal, government and regulatory obligations.

If you supply us with your contact information, you may hear from us about important information concerning the ACTEW activity or project in which you are involved.

You may also hear from us about other ACTEW actitivities and projects that may interest and benefit you. If you do not wish to hear about other ACTEW programs, projects or opportunities, please contact ACTEW at (416) 599-3590, to receive an Opt-out form you can complete and return to us.

If you wish to reverse your previous opt-out choice and receive information about other ACTEW programs, services and opportunities, please contact ACTEW at (416) 599-3590, to receive an Reverse Opt-out form you can complete and return to us.

Information Sharing

We do not sell personal information we collect.

We will not disclose your personal information to anyone else without your prior knowledge or consent, except when required by a government body or agency, or as permitted by law.

Confidentiality / Security

ACTEW maintains physical, electronic and administrative safeguards that are appropriate to the type of personal information we obtain from you.

ACTEW staff and volunteers having access to personal data are required to respect the confidentiality of personal information and handle it responsibly.

Privacy Questions

If you are aware of any inaccuracy or changes in the personal information which we hold about you, please contact an ACTEW staff.

If you have an inquiry about ACTEW privacy practices, please contact Jen Liptrot, ACTEW's Executive Director, at:
ACTEW
215 Spadina Avenue, Suite 350, Toronto, ON M5T 2C7
Telephone: (416) 599-3590
Fax: (416) 599-2043
e-mail: privacyofficer@actew.org

If you have a complaint or concern about ACTEW's information handling practices, we encourage you to talk to us. In most cases, discussing your concern with ACTEW staff will address your concern.

If the problem is not resolved to your satisfaction, you can contact ACTEW's Chief Privacy Officer (see contact information above). You will be asked to provide the following information in writing:

• Your name, address or fax number where you prefer to be reached;
  
• Nature of your complaint, relevant details, and what you would like us to do;
  
• Name of the ACTEW staff with whom you have already discussed the issue.

ACTEW will investigate and assist with resolving your concern.

Ongoing Relevancy

ACTEW regularly reviews its policies and procedures to ensure we remain current with changing laws and evolving public expectations.